Buy4Now

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How do I register?

To register with Buy4Now, click on the "Register" button in the top right hand side of the Buy4Now homepage. It only takes a couple of minutes to fill in the registration form. You need to be registered to shop with Superquinn, so that we can match you with your nearest Superquinn store. You don't need to be registered to shop in any other store.

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How do I Login?

Once you are registered, your name should appear on the Buy4Now homepage every time you visit our site. You will only need to login and enter your password to edit your personal details or when going through a store checkout. You will automatically be asked for your email address and password in these areas. Back to top

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I have forgotten my password, what do I do?

Click here to enter your registered email address, and we will automatically send you a new password. Don't forget to keep your password safe. We would advise you to change it to something that you can easily remember: to do so, simply click on "My Account", and select "Change my password".

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How do I edit my personal details?

Once you are registered, you can edit your personal details at any time in the My Account section. There you will be able to change your password, your phone number, store or edit your payment details, edit your delivery address, change your email address and change your interests.

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How do I change my email address?

To change your email address, simply click go to the My Account section. You can edit your email address details from there. Don't forget to click on the "Update" button at the bottom of the page to confirm your changes.

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How do I change my password?

To change your password, simply go to the My Account section. You can edit your password from there. Don't forget to click on the "Update" button at the bottom of the page to confirm your changes.

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Can I store more than one credit card?

Yes. During registration you can enter only one card. However, once you are registered you can store as many cards as you want. Simply go to the My Account section. Then click on the "Credit/Laser card" option to add some new cards.

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How do I edit my payment details or delete a card?

To store or update your payment details, simply go to the My Account section. Click on "Credit/Laser card": you can make all your changes from there. If you are editing a stored card, you will not be able to view the full card number, for added security.

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How do I change my newsletters subscriptions?

You can manage all your newsletter subscriptions from the "Newsletter" section. Tick the checkbox beside the newsletters your would like to receive, and confirm your choices by clicking on "subscribe".

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How do I place an order?

Ordering from a Buy4Now store is quick and easy! Just follow these simple steps to place your order. - To add an item to your shopping basket, click the "buy" button beside the product of your choice. - When you're finished shopping, click on the "checkout" button. - Fill out the online order form. If you are already registered with Buy4Now then these details will be automatically filled in for you. Delivery costs will be clearly indicated before you purchase the item. Click the button which reads "finish" or "submit order" and you're officially done! - Buy4now will send you an order confirmation via email, quoting your order reference number.

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How do I find what I'm looking for on the Buy4Now site?

Simply use the search engine located on the top left of the homepage. In the blank box provided type in the name or the type of product you are trying to locate e.g. "Harry Potter" or "DVD player", then select the store of your choice, and click on "Go!". If you would like to check out the huge range of products available from all Buy4Now retailers, have a look at our "Find It" section. This is a convenient way of browsing through the aisles of our online shopping centre.

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How do I find a gift for someone?

To find the ideal gift for the person of your choice, have a look at our "Gift Generator". By selecting the recipient's gender, age, and the occasion or the price, you will get a list of great gift ideas from all our partner stores.

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How can I see a bigger picture of the product?

Click once on the image of the product: this will bring up a larger image and also some more details about the specific item.

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How do I add a product to my basket?

To add a product to your basket, click on the "buy" or "add to basket" button usually located beside the description of the item (depending on which store you are in).

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How do I view the products in my basket?

You can always keep an eye on how much is in your basket by clicking on the "Basket" button (usually located at the top of the page, depending on which store you are in).

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How can I remove an item from my basket?

Click on "remove" beside the product of your choice. This will automatically remove it from your basket.

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How can I pay for my order?

All Buy4Now stores accept Visa, MasterCard and Laser as method of payment. American Express is accepted in Sheilas Flowers and Superquinn.

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Can I buy online even if I don't have a credit card?

You don't need a credit card to shop at Buy4Now. All of our stores accept Laser cards.

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How can I change or cancel an order?

When you purchase online, you have a statutory right to return a product (other than perishable produce) or cancel an order up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the item to the relevant store and we will organise a refund (excluding delivery cost). If an item is damaged or faulty please contact Buy4Now immediately and we will organise a replacement or refund. Some stores offer a returns & refund policy beyond what is required by statute. Simply give us a call From Ireland 1890 209 309 (Mon-Fri 8:30am-9pm, Sat 9am-6pm. Calls charged at a local rate). If you are calling Outside Ireland, dial +353-1-2075400. Alternatively you can email us: help@buy4now.ie . Don't forget to quote your order reference number.

What is your delivery charge?

Each of our partner stores have different delivery fees, which you can check by viewing our Delivery information page. The charges for delivery vary by each retailer and sometimes by product type, because it is clearly more expensive to ship furniture to Belfast than it is to post a gift voucher. Don't worry though, all delivery charges are visible at the time purchase, so you'll always know what the cost is.

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Can I collect my goods directly from the store?

No, this is not possible. The only exception is the Click&Collect service available in Superquinn Lucan.

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When I order from different stores will all my purchases be delivered together?

No. Each product will be delivered from the store you ordered from. Therefore if you order 4 products from 4 different stores, then you will have 4 separate deliveries.

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How will my order be delivered?

Most orders will be sent out by post. If the item is too big for ordinary post, it will be delivered via the retailers logistics partner, please see retailers site for information on their logistics partners

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Do you do evening or week-end deliveries?

You will need to check with the retailers website to see if weekend or evening deliveries will be done, this be depend on the individual retailer and their logistic partner.

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How quickly will I get my order?

In most stores, we aim for a turnaround of 3 to 5 working days. However each of our partner stores have different policies for delivery, based on the product size and availability. See our Delivery information page for details on each retailer's shipping timetables.

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Can I track my order online?

Yes you can, if you are a registered Buy4Now member, and were logged in when you placed your order. To view the status of your orders, check our Tracking page. If you have any queries about your order, simply email us: help@buy4now.ie, or phone us From Ireland: 1890 209 309 (Calls charged at a local rate, lines are open Mon-Fri 8:30am-9pm, Sat 9am-6pm). If you are calling from Outside Ireland, dial +353-1-2075400. Don't forget to quote your order reference number.

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Can I change a delivery time or address?

You can change a delivery time or address as long as the order hasn't been dispatched. Simply give us a call From Ireland 1890 209 309 (Mon-Fri 8:30am-9pm, Sat 9am-6pm. calls charged at a local rate). If you are calling Outside Ireland, dial +353-1-2075400. Alternatively you can email us: help@buy4now.ie. Don't forget to quote your order reference number.

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How do I return something I have bought?

When you purchase online, you have a statutory right to return a product (other than perishable produce) or cancel an order up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the item to the relevant store and we will organise a refund (excluding return delivery cost). If an item is damaged or faulty please contact Buy4Now immediately and we will organise a replacement or refund. Some stores offer a returns & refund policy beyond what is required by statute. To view the return policy of each retailer, check our Delivery page.

Is Buy4Now compatible with my browser?

To get the best out of Buy4Now, we recommend you use one of the following compatible browsers: For PC users: Internet Explorer 7 or greater, Netscape 4.7, Netscape 6.2. For Apple Mac users: Netscape 4.7, Internet Explorer 7 Download your new browser from www.microsoft.com or www.netscape.com.

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Do Buy4Now use cookies?

A cookie is a small piece of information, allowing Buy4Now to recognise you when you visit our sites. For example this allows us to show you the status of your orders, your registered details, or your Superquinn Reward Points. A lot of websites use cookies, and these are stored in a designated file on your computer. In order to access our websites, your web browser must accept cookies. For Internet Explorer browser, click on "Tools", then "Internet Options", and then "Privacy" to change your cookie settings. For Netscape browsers, click on "Edit preferences", "Advanced", and ensure that "Accept all cookies" is checked. Browsers are generally set to accept cookies, until you manually tell the browser to reject them.

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I am having problems viewing products and previous orders.

Firstly you need to ensure that you are properly logged in: Have a look at the Buy4Now homepage, and if your name is not appearing at the top, click to login. If you still have some problems, it could be because your browser needs to be updated (click here to view instructions on how to install Internet Explorer 7 on your computer). The problem could also be caused by your cookies (they need to be enabled). To enable these, click on "Tools" at the top of your browser, then select Internet Options, then click on Security, and make sure your cookies are enabled.

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I cannot see any product categories in the shopping pages.

Your browser most likely does not support Javascript. You can enable this function by clicking on "Tools" at the top of your browser, then selection "Internet Options", then "Security" and checking the "scripting" options. If this fails, you might have to upgrade your browser to a new one

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Take the Buy4Now technical test!

If you are experiencing any troubles using the Buy4Now partner sites, simply enter your details on our test page, and our technical team will be able to check your settings. We will contact you within the next 24 hours if we can detect what is causing the difficulty. Click here to take the test.

How do I know it's safe to use my credit card or laser?

Buy4now is a VeriSign Secure site. Click here to view our valid certificate. At Buy4Now, we understand that our customers are concerned about the security of their debit and credit card details. We take significant steps to protect all your information, and especially your payment details, using the latest technology. We have employed specialists from industry leaders such as Microsoft and Cisco Systems to help us design and implement our security systems to the highest standards, and to help give you peace of mind. We want you to enjoy your shopping experience, secure in the knowledge that we have your security in mind. All information is encrypted and credit card details are secured under two levels of security layers called Firewalls. If you would like more information on this, have a look at our privacy statement.

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Is all the information I give confidential?

Yes. All information given to Buy4Now will be used only by Buy4Now and its partners. We will not sell your information to anyone else and all information is encrypted on our secure server to prevent any unauthorised persons gaining access. If you would like more information on this, have a look at our privacy statement.

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Are you going to pass on my email address to a third party?

The information gathered by Buy4Now will be available only to ourselves and our retail partners. We will not sell, or allow access to this information by any third parties. If you would like to know more about this, why don't you have a look at Buy4Now's privacy statement?

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Will I receive emails from you?

At Buy4Now, we think newsletters are a great way to keep our customers informed of relevant special offers, gift ideas and new additions to our site. As a registered member, you can manage your newsletters subscriptions from the Newsletters area. If you do not want to receive any emails from us, simply click the unsubscribe button from the newsletters page.

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Terms & Conditions

Click here to view the Buy4Now Terms & Conditions.

Who are Buy4Now?

Buy4Now is a private company registered in the Republic of Ireland (company registration: 323428). We have been in business since October 2000. We are Ireland's first online shopping centre, combining the flexibility of Internet shopping with the comfort of dealing with real bricks and mortar stores. Why not take a look at what our CEO, Ali Murdoch, has to say about Buy4Now? And if you want to know more about Buy4Now, why not visit our Corporate Website? Buy4Now is all about convenience, so we hope you will register with us and make your shopping experience even easier. You can store your payment details securely with us and this will make the purchasing process in our stores even quicker! Our logistics solution is also of the highest quality. We can keep you posted at all times on the progress of your order and in most cases (excluding postage) we will contact you directly to arrange a time that suits. We hope you enjoy your shopping experience with us and we would like to thank you for your business. And this is just the beginning - we're growing and changing all the time, so please check back regularly and see what else we've added. You can shop in any of our stores by clicking on products from our homepage, or alternatively by selecting your favourite store from the list on the left.

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How do I contact Buy4Now?

If you have any problems you can contact us by email: help@buy4now.ie, or phone us on 1890 209 309 (Calls charged at a local rate, lines are open Mon-Fri 09.00 - 21.00, Sat 09.00 - 18.00). If you are calling outside Ireland, dial +353-1-2075400.

Or write to us:

Buy4Now Head Office
No. 9, The Mall
Beaconcourt
Blackthorn Road, Sandyford Industrial Estate
Dublin 18

Buy4Now Ltd is a private company registered in Republic of Ireland (company registration: 323428).

If you want to know more about Buy4Now, why not visit our Corporate Website?

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How to sell with Buy4Now?

We provide our vendors with the following:
- An interactive portal with community focus
- Category ownership in online shopping
- High quality, market leading retail partners involved
- Instore branding: 1 million customers in-store per month
- A large membership base
- Expertise and focus in selling online
- Strong Irish brand name
- Customer care, communication, call centre

We also offer:
- Leading Internet
shopping software
- Design/customisation capabilities
- Hosting service
- Order fulfilment system
- Picking solution
- Logistics company
- 25 dedicated vehicles


If you want to know more about Buy4Now, why not visit our Corporate Website?

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How to advertise with Buy4Now?

If you would like to advertise on Buy4Now, then contact:
Louise Bready, Marketing Manager
Buy4NowOffice : +353-1-2075451
Mobile: +353-87-2394878
Louise.Bready@buy4now.ie

If you want to know more about Buy4Now, why not visit our Corporate Website?